We take our relationships with plumbers, insurance agents, and our direct customers very seriously. We have built many relationships over the years, and we hope to continue on with that. Our biggest motto is: “Caring for your home, like our own!”
Your Satisfaction is our #1 Priority.
This is what our customers have to say:
Complete Dry was quick and took care of a client that had water in their finished basement when their sump pump failed after heavy rains. My client had already contacted 2 other contractors and was waiting to hear back. I directed them to Complete Dry who was out there and handling it before they ever heard back from the others. The client made a point to thank me for the referral and said they were very pleased with the service they received. As their agent, that's exactly what I want to hear. Complete Dry kept me advised of their progress up until the job was complete. They even went the extra step to let me know how nice my client was to them. Another added bonus. They definitely add a personal touch to everything they do.
I have great faith and confidence in Complete Drying Company to 'Do the Right Thing' when it comes to advising my clients as to their need, responsibility, and residual effects of filing a claim. Dave and his crew, from Debbie in the office to the guys in the field, will be courteous, caring and conscientious from first contact to follow up. With 30 years in the Insurance business I have learned, generally, referring contractors can lead me into trouble but I have had no issues with Dave, Debbie and the CDC team. Recently they cleaned the carpets in our Church, a 2-3 day job.
Our experience with Complete Drying Company was nothing but exceptional, professional and timely. We were gone for a weekend for my nephew's wedding, and apparently our area received a torrential rainstorm on Saturday evening. When we opened our doors to our office on Monday morning, we were taken back by an odor of moisture and mildew right away. Our entire basement flooded and the carpets were soaking in water. We called Dave immediately and his team arrived within an hour and went to work, ripping out carpet, pulling up pads and removing all items. They checked for mold and other contaminants and immediately began the preparation of drying out the areas (furniture, and walls) restoring our basement. The fans and dehumidifier ran for several days, as their crew came and checked all the conditions daily. The crew and Dave did an awesome job, the carpet was saved, looks great and smelled fresh. Even our clients complimented the scent and finished look.
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When our home flooded while we were out of state on vacation, Complete Drying did an excellent job of drying our home, as well as coordinating the repair contractors and Insurance Billing. Dave was a combination of the best friend you ever had and a super hero. Our flooded house is our home again!
Thank you for the prompt attention to us in our time of need. We certainly appreciated your attention to detail, and professional manor in which you conducted your procedures in drying our basement. I hope it never happens again, but if it does, we know who we will call.
Complete Drying Company has given us excellent service! We have used them several times on emergency situations and they are prompt, caring and take care of all the details. We will continue to call them back as needed, for regular maintenance and recommend them to anyone
I have used this company several times. The service is excellent every time and the staff is very professional. I highly recommend. 10/10 on Project Manager Service Experience & 10/10 on Technician Service Experience